HubSpot Service Hub Software Certification

You can do all of the following from a ticket record EXCEPT:

July 6, 2020 Certificate Land

Make a call
Send an email
Create an internal task for yourself or a colleague
Start a video chat

The correct answer is:

Start a video chat.

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← Fill in the blank: With ticket ________, you are able to edit ticket properties according to which team owns the ticket.
An example of an intended value milestone is when the customer expected to get her fridge ﬁxed, ________. →