When sending the right email, there are three key things you’ll need to understand: why you are sending that email, your goal, and the value you’re delivering to the person on the other end of the send. This gives you the foundation to __________.

  • set the right buyer personas to send email by setting appropriate segments in your database that will match with the content you’re creating
  • set the right template for your emails to send the most contextual message to the appropriate segments
  • set the right expectations with those receiving your email by setting an appropriate and contextual goal and then pairing that with information that will provide the most value
  • set the right foundations to send your transactional emails at the right time

The correct answer is:

  • set the right expectations with those receiving your email by setting an appropriate and contextual goal and then pairing that with information that will provide the most value.

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