What’s the sales manager’s role in the third phase of a sales training, when the sales team converts knowledge into behavior?

  • Applying the training to their own role as sales manager
  • Planning the next sales training session as a follow-up to what was learned
  • Providing salespeople with a safe place to practice their new skills
  • Increasing team members’ quotas to encourage them to apply their new skills

The correct answer is:

  • Providing salespeople with a safe place to practice their new skills.

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