What’s the sales manager’s role in the second phase of a sales training, when the training is reinforced?

  • Ensuring the salespeople who attended the training understood what was taught
  • Establishing consequences for salespeople who didn’t attend the training
  • Communicating the key outcomes of the training to the executive team and other departments inside the company
  • Setting team goals based on what was covered in the training

The correct answer is:

  • Ensuring the salespeople who attended the training understood what was taught.

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