Review the screenshot of this connection overview of two active syncs. The newly created contacts in either HubSpot or Outlook are not syncing across. What could be causing the sync issue?

  • Contacts can only sync to either Google or Outlook, not both at the same time.
  • The sync with Outlook is paused — resume this sync and the contacts will sync again.
  • The maximum number of contacts that can be synced has been reached.

The correct answer is:

  • The sync with Outlook is paused — resume this sync and the contacts will sync again.

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